Arden / Questions about Arden
Questions about Arden
Arden funds advertising and handles enquiries for tradespeople. These answers summarize the conditions published on our website and link to their sources.
What is Arden?
Arden is a customer-acquisition service for tradespeople. It funds local advertising, responds to enquiries and arranges quote visits or sells certain services by phone. The tradesperson carries out the work.
Sources : Arden · Advertising and customer appointments for tradespeople · Arden features · Advertising, calls and customer appointments
Which trades does Arden serve?
The website presents roofing, renovation and painting, and cleaning. Campaigns and service towns are chosen with the tradesperson. Towns shown in illustrations are not a confirmed coverage list: contact Arden to check your trade and area.
Sources : Arden Roofing · Quote appointments for roofers · Arden Renovation · Qualified renovation projects · Arden Cleaning · Jobs sold for cleaning professionals · Contact · Arden
How much does a quote appointment cost?
The published range is €50–€150 excluding VAT per attended appointment. The price depends on the trade, town and job value. It is disclosed before the first advertisement and stays fixed during the campaign. The tradesperson prepares and signs the quote with the customer.
Sources : Pricing · Arden · Paying per appointment kept, in practice · Arden
How much does a sold service cost?
The published range is €100–€250 excluding VAT per sold service. Arden sells the service by phone at the price set by the tradesperson, who then performs it. The exact charge is disclosed before launch.
Sources : Pricing · Arden · Arden Cleaning · Jobs sold for cleaning professionals
What happens if the customer does not attend?
An appointment where the customer is absent costs €0. The pricing page also states that if the tradesperson does not report the outcome within 48 hours, the visit counts as attended and Arden notifies them. A later correction results in a credit note.
Sources : Pricing · Arden
Who pays for advertising and how are visits booked?
Arden funds and manages advertising under the tradesperson’s name. Enquiries receive an SMS response with an estimate and availability. If the customer does not book, the team calls them. Visits are booked into the tradesperson’s Google or Outlook calendar with customer reminders.
Sources : Arden features · Advertising, calls and customer appointments · Why every enquiry deserves a reply within minutes · Arden
How is payment collected?
At signup, the tradesperson chooses SEPA direct debit or payment by card. Individual billing entries are visible in the application.
Sources : Pricing · Arden
Can I use the free website without an Arden campaign?
Yes. Arden Site is described as free with or without a campaign, on an ardensite.com address with a “Created with Arden” attribution. It includes a quote form, a customer space and edits requested in plain language.
Sources : Arden Site · your free website · A free website, live in ten seconds · Arden
How much does a custom domain cost?
The custom-domain option is €49 excluding VAT per month, including the AI assistant and articles, without commitment. The Arden Site page states that the domain can be bought back for €12 when leaving.
Sources : Arden Site · your free website · Pricing · Arden
Confirm your campaign
Ask the team to confirm your trade, service area and exact price before launch.
Contact ArdenPhone : +33 6 52 16 30 48